Frequently Asked

If you have any questions that are not answered on this page,
please do not hesitate to contact us.

How does HoneyB Cleaning vet their cleaners?

We first carry out a telephone interview. If the applicant seems suitable we then arrange for a more thorough interview to take place in their own home. Only after taking proof of ID and address along with references, do we accept within HoneyB Cleaning.

What if my cleaner can't make it, or is sick?

If your cleaner cannot make it for whatever reason, we would have been informed as soon as possible. As such, we will provide you with a cleaner to cover as quickly as possible. If there is an emergency whilst our cleaner is in the middle of cleaning, just give us a call and we will endeavour to replace the cleaner.

Will I have to be at home when my cleaner cleans?

No, our cleaners are vetted and are happy to hold your house keys. We will provide you with a Key Acknowledgement Form for your cleaner to sign.

Do I have to supply cleaning materials?

No but you can request to.

Can I change my cleaner if I am not happy?

Yes, of course, we have a varied cleaner base, just give us a call.

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